This place suits me perfectly with 24-hour reception, a restaurant, free Wi-Fi, and a fitness center. On my first stay, the staff helped me with a local food delivery number. I'm coming back for Christmas!

My experience was marred by excessive noise during the night. A party above us turned our room into a nightmare with stomping and loud music until well past midnight. Despite requesting a quieter room, there were no alternatives available, leaving us frustrated and sleepless.

I was blown away by the delicious food at the hotel restaurant, especially the standout European bread. The staff were amazing—always greeted us with a smile and went the extra mile to ensure comfort. Plus, the pool and fitness area were impressively clean, not to mention the impressive dumbbells on hand.

Breakfast is sadly not included, which stings a bit given the price. And to top it off, the smoke alarm chimed at an ungodly hour, though it was fixed promptly. A little apology would have gone a long way!

The beds were incredibly comfortable and the bathroom spacious with a rain shower head. However, noise from events kept me up at night.

spacious, spacious, spacious

I was thrilled with my King Suite, which was spacious and contained everything I needed. The room was impeccably clean, showing they really care about hygiene. Plus, the fitness center was well-equipped, perfect for my workout routine!

strongly recommend 💖💖

Things I wish I knew before I tried it

If only I knew about the complimentary 4:00 AM coffee! From the friendly staff to the amazing food at the restaurant, my stay was a delight. The room was spacious and impeccably clean, contributing to a truly relaxing experience. Don’t miss out on the excellent dinner service!

My stay was fantastic! The whirlpool tub was so relaxing and the food was simply amazing. However, the air conditioning had some issues, which was a bit disappointing. I'd definitely come back!

This was just a great match for a couple of nights in Hamilton with value for money. The staff really stood out, especially Anna, who went out of her way to remind me about complimentary snacks and drinks.

exceptional personal touches for special occasions

indoor pool, delicious food

minor noise issues

The staff genuinely stood out with their friendliness and attentiveness, especially Milly at the front desk who ensured our cocktails were ready each night. The bed in our King Suite with a Sofa Bed was exceptionally comfortable, making sleep a pleasure. The hotel offered a cozy atmosphere, although the pool could have used some cleaning, and hot tub removal was disappointing. The restaurant food was admirable, though prices were a bit high for snacks.